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AGENCY BUSINESS PLANNING

Agency guides for retainers, delivery capacity and cash

Price a retainer, review a client assignment or check whether available team hours can fund your business. Choose the guide for the decision, then work with your own prices, costs and available hours.

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Editorial illustration of agency business planning

Startup funding and business planning

Separate launch purchases from owner income and the financial plan.

Retainers, projects and client contribution

Define delivery scope and measure what each engagement leaves after direct costs.

Scope changes and staffing choices

Cost unpaid extra work and compare staffing against the same deliverable workload.

Utilization, client targets and break-even

Turn contribution into client demand and check the team hours needed.

Client concentration and payment timing

Keep revenue dependence, contribution risk and the cash calendar separate.

Connect client scope to productive team hours

A retainer client, a project and a billed hour are different units. Define the promised work and include meetings, revisions, coordination and delivery before estimating contribution. Unpaid extra work still consumes capacity.

Record committed payroll separately from genuinely variable contractor costs, and count owner pay once. Utilization is productive delivery time relative to the stated available hours; it is not a guarantee that those hours will sell.

Revenue concentration, contribution concentration and unpaid invoices describe different risks. The examples are hypothetical planning assumptions, not market prices, staffing advice or predictions of client loss.

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